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Shade Border spring 2017 0503 045 Ngoc Minh Ngo

Public Programs Manager

The Public Programs Manager plays a crucial role in conceptualizing and implementing public programs emphasizing art, nature, wellness and horticulture. Reporting to the Director of Public Programs, this position collaborates with the programming team to create engaging experiences for diverse audiences and to expand community engagement. Goals of the Public Programs Department include growing audiences, expanding visitorship, increasing revenue, and developing fun and engaging activities and events that elevate the visitor experience at Wave Hill.

How to Apply

Interested candidates can send a resume and cover letter in a single PDF document. Please state Public Programs Manager in the subject line.

Applications will be reviewed on a rolling basis until the position is filled, and only those receiving an interview will be contacted.

Responsibilities

These include, but are not limited to:

Season Planning

  • Work with Director of Public Programs to enhance and imagine a cohesive set of seasonal public programs around compelling themes that align with Wave Hill’s mission and values.
  • In collaboration with the Director of Public Programs and other programming staff, expand free community programing, fee-based adult evening programs and event weekends.
  • Create and design programs to enhance learning opportunities for visitors and increase traffic and audience engagement.
  • Collaborate with staff from various departments, especially Manager of Institutional Culture and Development on culture-related programs.

Program Design & Logistics

  • Work with Public Programs Assistant to build and manage programs in our CRM system, Altru.
  • Request, train and support responsible and mature staff and volunteers for program delivery.
  • Communicate with registrants pre and post events.
  • Evaluate and update current survey and evaluations for participant satisfaction.
  • With the Director of Public Programs uses program evaluation and data to drive future program development.

Budget and Administration

  • Working with Public Programs Assistant, manage program budgets, check requests, expenses, set-ups and other specific program-related admin.
  • Supervise day-of operations, set-ups, and logistics of programs and events.
  • Monitor program registration and participant satisfaction.
  • Evaluate and interpret data to improve program offerings.
  • Supervise Public Programs Assistant on projects related to data management, statistics and reporting.
  • Ensure vendor agreements are created, approved, and executed for instructors and partners.
  • Onboard new instructors and program leaders and coordinate and oversee their schedules.

Collaboration and Communication

  • Work closely with other departments to ensure seamless program execution.
  • Establish and maintain contacts with cultural and community organizations.
  • Engage new and existing community partners to collaborate on programs and events.
  • Cultivate new instructors and partners representing local areas, especially Bronx communities.
  • Write engaging program text for newsletters, websites, and social media platforms.

Qualifications

  • Bachelor’s degree in arts, education, museum studies, or related field.
  • 3 to 5 years of experience in envisioning and coordinating innovative and creative programs and events in a museum, public garden, or similar cultural institution is required.
  • Demonstrated experience managing programs both small and large for adults and families in arts, environmental education, or nature studies.
  • Excellent project management skills and ability to manage multiple projects.
  • Excellent verbal, listening and written communication skills.
  • Experience with data management and evaluation.
  • Experience in budget management.
  • Ability to work in a team-oriented environment and collaborate effectively.
  • Must be self-motivated, conscientious, flexible and love to work with the public.
  • Must be able to interact with diplomacy with staff, volunteers, instructors and program participants
  • Commitment to fulfilling Wave Hill’s IDEA goals through programming.
  • Proficiency in Microsoft Office applications and database systems, Blackbaud/Altru is a plus.
  • Ability to troubleshoot programs on Zoom.
  • Valid driver’s license.

Salary and Benefits

Salary is $60,000. The position is full-time, 35 hours a week, and will require some weekends and evenings. We offer major medical, dental, vision, paid time off, 401k, and pension.

The hiring salary range is dependent on the scope of work and responsibilities of the position. Salaries offered to candidates are based on numerous factors, including, but not limited to, the candidate's experience, skills, training and certifications, education, and other factors in addition to the scope of responsibilities of the specific position.

Wave Hill Wave Hill is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Wave Hill is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, programs, and activities. To request a reasonable accommodation, contact humanresources@wavehill.org.